Privacy Policy — Royal Tree Services

Last Updated: August 17, 2026

Royal Tree Services (“Royal Tree,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit royaltreepinellas.com (the “Site”), request an estimate, contact us, schedule services, or otherwise interact with us.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name;
  • Email address;
  • Telephone number;
  • Property or service address;
  • Information submitted through our inquiry or contact forms;
  • Details concerning trees, landscaping, stumps, roots, debris, or other requested work;
  • Photographs or videos you provide concerning your property or project;
  • Preferred appointment dates or scheduling information;
  • Estimates, proposals, invoices, and payment-related information;
  • Communications between you and Royal Tree Services; and
  • Other information you voluntarily provide.

Information Collected Automatically

When you visit the Site, we or service providers supporting the Site may automatically collect certain technical and usage information, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages viewed;
  • Referring and exit pages;
  • Approximate location derived from an IP address;
  • Dates and times of Site visits;
  • Site interactions; and
  • Cookie or similar technology identifiers.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries;
  • Schedule site visits;
  • Provide estimates and quotations;
  • Evaluate tree, landscaping, lawn, hardscape, stump, or related service needs;
  • Schedule and perform requested services;
  • Communicate regarding appointments, project scope, pricing, delays, or completion;
  • Maintain customer and project records;
  • Process or document payments;
  • Address warranty, workmanship, or customer-service concerns;
  • Improve our Site and services;
  • Analyze Site usage and performance;
  • Protect our customers, personnel, property, and systems;
  • Prevent fraud or misuse;
  • Comply with applicable legal obligations; and
  • Carry out other purposes disclosed when information is collected.

3. Property and Project Information

Because Royal Tree Services performs work at homes, businesses, and other properties, we may collect information regarding the service location and conditions at the property.

This may include:

  • Property address;
  • Tree location, size, species, or condition;
  • Landscaping conditions;
  • Access information;
  • Nearby structures or utilities;
  • Photographs or videos;
  • Stump and root locations;
  • Drainage or soil information;
  • Hardscape or lawn conditions; and
  • Other information reasonably necessary to evaluate or perform a job.

We use this information to prepare estimates, schedule work, assess safety considerations, perform services, and document completed projects.

4. Photographs and Videos

We may receive or take photographs and videos of project areas for purposes such as:

  • Preparing estimates;
  • Evaluating tree or property conditions;
  • Planning work;
  • Documenting pre-existing conditions;
  • Recording project progress;
  • Confirming completion;
  • Addressing service or warranty concerns; and
  • Maintaining project records.

We will obtain appropriate authorization before using identifiable photographs of private customer property for advertising or promotional purposes where required.

5. Cookies and Similar Technologies

The Site may use cookies, pixels, local storage, and similar technologies for purposes such as:

  • Essential website functionality;
  • Security;
  • Site analytics;
  • Remembering preferences;
  • Measuring traffic;
  • Improving Site performance; and
  • Advertising or marketing functions, where applicable.

The Site also appears to integrate third-party technologies, including Google-related services. Those services may independently collect information according to their own privacy practices.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

Where required by applicable law, we will request consent before using non-essential cookies.

6. Analytics, Maps, and Third-Party Services

We may use third-party providers for:

  • Website hosting;
  • Analytics;
  • Security;
  • Maps;
  • Website forms;
  • Scheduling;
  • Email or telephone communications;
  • Customer relationship management;
  • Payment processing;
  • Advertising or marketing; and
  • Other business operations.

These providers may process information on our behalf or collect information directly through their technology.

Their use of information may also be governed by their own privacy policies.

7. Payment Information

If we accept electronic payments, payment processing may be provided by a third-party payment processor.

The payment provider may collect credit card, debit card, or other financial information directly. Royal Tree Services may receive transaction information such as payment amount, status, date, and transaction identifier without receiving complete payment-card details.

8. How We May Share Information

We may disclose information:

  • To employees and personnel involved in providing requested services;
  • To contractors, vendors, suppliers, or disposal providers where reasonably necessary;
  • To website, hosting, analytics, communications, and technology providers;
  • To payment processors;
  • To accountants, insurers, attorneys, and other professional advisers;
  • Where required by law, subpoena, court order, or governmental request;
  • Where reasonably necessary to protect our rights, customers, workers, property, or safety;
  • In connection with a merger, sale, financing, acquisition, or transfer of the business; or
  • With your consent or at your direction.

We do not sell personal information in the ordinary sense of exchanging personal information directly for money.

9. Third-Party Websites and Social Media

The Site may link to social-media services, review platforms, maps, suppliers, or other third-party websites.

Royal Tree Services does not control these third parties and is not responsible for their privacy, security, content, or data-handling practices.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries;
  • Prepare estimates;
  • Perform and document services;
  • Maintain customer and warranty records;
  • Satisfy accounting and tax obligations;
  • Resolve disputes;
  • Enforce agreements;
  • Protect legitimate business interests; and
  • Comply with applicable law.

Retention periods vary depending on the type and purpose of the information.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information under our control.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning your personal information, including rights to request:

  • Access to certain personal information;
  • Correction of inaccurate information;
  • Deletion of certain information;
  • Information regarding certain disclosures or processing activities; and
  • Other rights provided by applicable privacy laws.

These rights may be subject to legal, contractual, or record-retention exceptions.

13. Children’s Privacy

The Site and our services are intended for adults, property owners, businesses, property managers, and other persons authorized to contract for tree and landscaping services.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

14. Florida and United States Operations

Royal Tree Services operates primarily in the Tampa Bay area of Florida.

Information collected through our Site and services may be processed and stored in the United States and will be subject to applicable United States and Florida laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may revise the “Last Updated” date above. Material changes may also be communicated through the Site where appropriate.

16. Contact Us

For questions concerning this Privacy Policy or our privacy practices, contact:

Royal Tree Services

Phone: 727-851-7969

Website: royaltreepinellas.com